Our actuarial professionals play a key role in building and maintaining Manulife | John Hancock’s success through product development and business valuation. We foster an environment that allows actuarial talent to become outstanding business leaders and achieve their career goals. There are extensive opportunities to progress into diverse roles offering continuous development and professional growth.
“I’m honoured to work for Manulife as there is a lot of room for advancement. I can use my expertise and grow together with the company.”
– Wendy L, VP, Actuarial
Do you love working with data? Are you interested in mining insights using advanced analytics from some of the organization’s most interesting datasets? If so, come join our team!
We believe that the team is everything. We offer rotational job programs in our global operations, tailored data science training programs, and analytics competitions.
Customer Service and Operations
Our goal is to put the customer at the centre of everything we do and there’s no better area to do that than customer service. If helping people is your passion, we want you to be the first point of contact our customers have with John Hancock | Manulife. Our customer service teams excel at listening and offering solutions, and treating every customer with courtesy, dignity and respect.
“Manulife fosters a customer-centric culture that gives you the flexibility as an employee to ensure that we stand behind our products and services, ultimately allowing us to do what is right for the customer.”
– Godfrey J., Director, Disability Operations, Canada
Finance professionals play an integral role in the success of John Hancock | Manulife. Whether your expertise is in audit, tax, derivatives, financial analysis or another aspect of finance, the diversity of our products and businesses provides you with a broad scope of opportunities.
“One of my biggest motivators, is the next generation of Manulife employees. Their energy and enthusiasm for their future Manulife career is contagious, and the students we have brought into the Finance programs are testimony to that.”
– Shelagh C, Director, IS Expense Management, Canada
Our global HR team is an integral part of our company. Providing strategic consulting services to each of our divisions by understanding their business objectives, defining the impact of these objectives to our people and implementing effective solutions, HR helps us deliver on our strategic goals.
Our HR team is a global team, designed to deliver programs and solutions that are developed globally and implemented locally. Typical roles include the business partner and consultant role, compensation, communications, talent acquisition, reporting, talent management, learning and development and strategic initiatives.
“We offer a wonderful blend of stability and innovation, with a strong history and forward-thinking leadership.”
– Ruth P., Senior Director, Program Management, Global Health and Wellness, U.S.
Global Information Services maps the future of our business through technology with the overall objective of using technology effectively and efficiently to enable the business. We have teams throughout the world helping businesses execute a variety of initiatives.
We are always looking for skilled, motivated and talented people who thrive in a fast-paced, team-based environment that fosters collaboration. The specific skills and experience we look for vary by role and by business.
“Being part of a global organization is of great importance to me. I believe it creates unmatched opportunities for career growth and development. Dedicated talent is a need across our organization’s various locations and, as such, gives rise to global job assignments.”
– Susan C, AVP, Shared Applications Services, U.S.
Our marketing teams take our products to market. From market segmentation and distribution channel strategy to the development of marketing and communications materials, they continually look for innovative ways to better address the diverse needs of our customers, including financial advice, product features and where and how they prefer to make their purchasing decisions.
“I was looking for a company focused on improving the daily lives of their clients, and Manulife does just that! No matter how big or small a decision is, we’re encouraged to ask ourselves: “How does what I’m doing affect our customers?” Overall, it’s just a great place to work — great people, great opportunities and a great atmosphere!”
– Abby S, Social Media Coordinator, Canada
Wealth and Asset Management
John Hancock Investments
“I enjoy the fact that my colleagues at John Hancock Investments are fully committed to success. That kind of environment pushes me to reach my full potential”
– Mike S, Portfolio Consultant, U.S.
John Hancock Investments is America’s premier asset manager. We search the world to find proven portfolio teams with specialized expertise for every fund we offer then apply vigorous investment oversight to ensure they continue to meet our uncompromising standards. Our unique approach to asset management has led to a diverse set of investments deeply rooted in investor needs, along with strong risk-adjusted returns across asset classes. If you’re ready to challenge yourself with a new career in a dynamic, entrepreneurial culture, explore our opportunities in investments, sales, marketing and more.
Manulife Asset Management
Manulife Asset Management has operations in 17 countries and territories, including 325 investment professionals across the United States, Canada, the United Kingdom, Japan, Hong Kong, Singapore, Taiwan, Indonesia, Thailand, Vietnam, Malaysia and the Philippines. In addition, we have a joint venture asset management business in China, Manulife TEDA, and operations in Australia, New Zealand, Uruguay and Brazil. Our investment expertise extends across a broad range of asset classes including equity, fixed income and alternative investments such as real estate, timber, and farmland, as well as asset allocation strategies.
“My first role at Manulife was in software development, which aligned with the qualifications and skills I’d gained at university. Thanks to the Company’s emphasis on career development and incubating talent, I’ve been able to diversify my skills and explore other areas of interest within the organization. More than a decade later, I’m now part of the Value Equity team and I help manage one of Canada’s biggest mutual funds. If you have ambition and drive, there’s no limit to where your career can take you at Manulife.&rdquo
– Saurabh M, Director, North American Equities, Manulife Asset Management, Canada