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Group annuities

You worked hard to earn pension benefits from your employer. Our job is to help ensure those benefits are paid to you throughout your retirement and to your loved ones through the death claim process.
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Ready to retire or already receiving retirement benefits?
Learn more here.

  • Starting retirement

    Request an overview of your benefit options and view the information required to process your benefit.

         Visit retirement center
  • Receiving payments

    Maintain your ongoing payments and find out how to make administrative changes.

         Visit payments center

What can we help you with today?

  • Find a form

    Download the forms needed to make administrative changes and keep your information up-to-date.

         Visit forms center
  • File a claim

    Learn how to report a loved one's passing and any settlement requirements.

         Visit claims center
  • Get tax information

    View general tax withholding information, download tax withholding forms, and see important tax dates.

         Visit tax center
  • Learn important terms

    Group annuity contracts can be complicated. See definitions of terms you may see throughout your retirement process.

         Visit glossary
  • Check out FAQs

    Find answers to frequently-asked questions.

         Visit FAQs
  • Contact us

    Need help? We're here for you. Learn about all the ways you can get in touch.

         View contact information

If you bought a John Hancock individual annuity contract either directly from us or through your financial professional, click here.

If you are looking for your 401K plan information, click here.

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Update your electronic payment instructions over the phone

Call us at 800-624-5155 weekdays between 8 a.m. to 5 p.m. Eastern time to complete our quick and easy verification process and elect how you want to receive your payments.*

*Must meet eligibility requirements. Not all financial institutions are eligible.

Need to get in touch? We’re here for you.

Contact us for customers and individuals

      

John Hancock Annuities are issued by John Hancock Life Insurance Company (U.S.A.), Lansing, MI 48906, which is not licensed in New York. In New York, John Hancock Annuities are issued by John Hancock Life Insurance Company of New York, Valhalla, NY 10595. John Hancock Variable Annuities are distributed by John Hancock Distributors LLC.

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