John Hatch

Chief Operations Officer

John R. Hatch is the Chief Operations Officer for John Hancock, the US segment of Toronto-based Manulife. Mr. Hatch oversees all US segment Operations for the Life, Long-Term Care, and Annuity business lines. With more than 20 years at Manulife, he has led transformational programs to create efficiencies and enhance the customer experience, including establishing the shared services model and building out global partnerships. 

Prior to joining John Hancock, Mr. Hatch held executive roles at Mass Mutual Life Insurance Company, Price Waterhouse, Liberty Securities Corporation, and Colonial Investors Service Center.   

Mr. Hatch holds his Series 6 and 26 FINRA licenses, a Bachelor of Science in Marketing, a MS in Information Technology, and a Doctorate of Science in Computer Science.